Terms of service

Terms of Service

Welcome to House of Lilies. By accessing or using our website and purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.

General Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

Product Information & Availability

We make every effort to display our products accurately, including descriptions, pricing, and images. However, colors and details may vary slightly due to screen settings or manufacturing differences.

Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to:

  • Correct pricing errors

  • Modify prices at any time

  • Cancel orders due to pricing inaccuracies or suspected fraud

Payment must be completed in full at checkout. Orders will not be processed until payment is received.

Shipping

Shipping timelines are estimates and may vary due to carrier delays, supplier processing times, or unforeseen circumstances.

House of Lilies is not responsible for:

  • Delays caused by shipping carriers

  • Lost or stolen packages once marked as delivered

Please ensure your shipping address is accurate at checkout.

Returns & Refunds

Our Return Policy outlines eligibility, timelines, and exclusions for returns and refunds. By placing an order, you agree to the terms outlined in our Return Policy, including non-returnable items and refund processing times.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at houseoflilieswi@gmail.com with photos and order details so we can assist you promptly.

Optional Return Coverage

If return coverage is offered and selected at checkout, the terms, timeline, and logistics of returns are governed by the coverage provider. House of Lilies is not responsible for disputes related to third-party return coverage services.

Intellectual Property

All content on this site — including logos, images, text, graphics, and designs — is the property of House of Lilies and may not be copied, reproduced, or used without written permission.

Limitation of Liability

House of Lilies is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by law.

Our total liability shall not exceed the amount paid for the product in question.

Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the State of Wisconsin, United States.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website.

Continued use of our site after updates constitutes acceptance of the revised terms.

Contact Information

For questions regarding these Terms of Service, please contact us at:

houseoflilieswi@gmail.com